Privacy Policy

At FPXlabs, we respect your privacy and recognise the need to protect personally identifiable information (any information by which you can be identified, such as but not limited to name, address, and telephone number) you share with us. We would like to assure you that we follow the suitable standards when it comes to protecting your privacy on our websites.

In general, you can visit the FPXlabs website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous in all such cases.

At FPXlabs, we are committed to providing excellent customer service and outstanding value in our products and accessories, while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding your products and service preferences, date of special occasions related to people you buy gifts for (for example, birthdays, anniversaries etc.), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in FPXlabs. Our Privacy Policy is explained in more detail below:

FPXlabs PRIVACY GUARANTEE

FPXlabs promises that it will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our website and visitors, such as number of visitors, number and type of goods and services purchased etc. Your trust and confidence are and will always be our highest priority.

INFORMATION WE COLLECT

When you use our Site, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. It is important to note that we only collect personal information about you that we consider necessary for achieving this purpose. In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your contact and identity information, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the form(s) throughout the Site. Wherever possible, we indicate which fields are required and which fields are optional. You always have the option to not to provide information by choosing not to use a particular service or feature on the Site.

We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.

If you choose to buy on the Site, we collect information about your buying behavior. We also collect other users' comments about you in our feedback area.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

If you register for the Site on another web site or use a website providing a service for FPXlabs or a web site that helps facilitate your activity on the Site, that web site may provide personal information about you and your transactions back to us.